> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gurubase.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Multi-Answer Jobs
> Answer 100+ questions at once from Excel files — perfect for RFPs, compliance, and security questionnaires
Upload an Excel file with questions, get AI-generated answers for all of them. Multi-Answer Jobs process hundreds of questions in minutes, using your Guru's knowledge base to provide accurate, source-backed responses.
## Why Multi-Answer?
Complete 100+ vendor questionnaires in hours instead of weeks
Answer SOC 2, ISO 27001, and vendor security assessments at scale
Handle GDPR, HIPAA, PCI-DSS questionnaires with consistent answers
Respond to investor or M\&A questionnaires quickly
## Real-World Use Cases
**The problem:** Your sales team receives a 150-question RFP with a 1-week deadline. Manually researching and writing each answer takes days.
**With Multi-Answer:**
1. Export the RFP questions to Excel
2. Upload to Multi-Answer Jobs
3. Get draft answers in minutes, backed by your 100+ real customer RFP documents, playbooks, and product docs
4. Review, refine, and submit
**Result:** RFP response time reduced from 5 days to 1 hour.
**The problem:** Enterprise customers send security questionnaires (SOC 2, VSA, CAIQ) with 200+ questions. Your security team is overwhelmed.
**With Multi-Answer:**
1. Upload your security policies, SOC 2 report, and compliance docs as data sources
2. Import the customer's questionnaire
3. Generate answers that reference your actual policies
4. Security team reviews instead of writes from scratch
**Result:** Security questionnaire turnaround reduced by 80%.
**The problem:** During fundraising or M\&A, you receive extensive due diligence questionnaires covering legal, financial, and technical details.
**With Multi-Answer:**
1. Upload relevant internal documentation
2. Process the due diligence questionnaire
3. Get consistent, accurate answers across all categories
4. Legal/finance teams review and approve
**Result:** Due diligence response completed in days instead of weeks.
**The problem:** You want to test if your knowledge base can answer the most common customer questions accurately.
**With Multi-Answer:**
1. Export your top 100 support questions
2. Run them through Multi-Answer
3. Review trust scores and identify gaps
4. Add missing content to your knowledge base
**Result:** Proactively identify and fix KB gaps before customers hit them.
***
## Getting Started
When you first access Multi-Answer Jobs, you'll see an empty state. Click "Create a Job" to begin.
## Creating a Multi-Answer Job
The job creation process consists of five configuration steps, followed by validation and job creation.
### Step 1: Upload Excel File
Upload your Excel file (`.xlsx` format). Click "Select File" to choose your document containing the questions you want to process.
### Step 2: Select Sheet
If your Excel file contains multiple sheets, select which sheet contains the questions you want to process.
### Step 3: Select Header Row
Click on the row that contains your column headers. Typically row 1, but you can select any row with column labels.
### Step 4: Select Question Column
Click on the column header (e.g., column A) to designate it as the question column. All rows below the header row will be processed as questions.
### Step 5: Select Answer Columns
Select one or more columns where generated answers should be placed. You can select multiple columns to generate different answer variations for each question.
### Step 6: Configure Answer Instructions
#### Column-Specific Instructions (Optional)
Each answer column can have custom instructions.
#### General Instruction (Optional)
Provide general instructions that apply to all answers across all columns for consistent tone, style, or context.
#### Filter by Sources/Labels (Optional)
Configure filters to limit which data sources or labels should be used when generating answers.
### Step 7: Ignore Rows
Mark specific rows to be ignored during processing. Useful for skipping test questions, examples, or invalid entries.
**Instructions:** Click or drag on ROWS to mark them as ignored.
The job summary shows how many rows have been ignored, and these rows will be excluded from processing.
## Validation
Before creating the job, Gurubase automatically validates your configuration. You can also manually trigger it by clicking "Validate". The validation shows:
* **Total Questions:** Number of questions that will be processed (excluding ignored rows)
* **Answers to Generate:** Total number of answers (questions × answer columns)
* **Answers to Skip:** If answer columns are filled for some rows, they will be skipped.
* **Answer Column Breakdown:** Shows how many answers will be generated per column
Green progress bars indicate all planned answers are ready. Once validation is successful, click "Create Job" to start processing.
## Managing Ongoing Jobs
Jobs that are currently processing appear in the jobs table.
### List
View all processing jobs with their status, progress percentage, total rows, and creation details. Click "View Details" to see more information.
### Details
Monitor job progress with:
* **Progress Bar:** Visual indicator showing completion percentage
* **Summary Cards:** Total questions, processed count, failed count, and remaining count
* **Configuration:** Sheet, header row, question column, answer columns, and instructions
* **Rows Table:** Status, question preview, trust score, and links to view full details
Use the search field to find specific questions within the job.
## Managing Finished Jobs
Completed jobs show "COMPLETED" status and allow you to review results and download them.
### List
View all completed jobs with their status, 100% progress, and completion details. Use the download icon to export results.
### Details
Review completed jobs with:
* **Download Result:** Export the Excel file with generated answers
* **Summary Cards:** Total questions, processed count, failed count (if any)
* **Results Table:** Complete list of processed questions with status, trust scores, and links to view full answers
Use the search functionality to find specific questions within completed jobs.
## Tips for Best Results
Multi-Answer quality depends on your data sources. Before running large questionnaires:
* Upload relevant policies, documentation, and product specs
* Ensure your SOC 2 report, security policies, and compliance docs are indexed
* Test a few sample questions first to verify coverage
Different answer columns can have different instructions:
* **Column B:** "Answer in 1-2 sentences, formal tone"
* **Column C:** "Provide detailed answer with specific policy references"
* **Column D:** "Yes/No only, with brief justification"
This lets you generate multiple answer formats in a single job.
Each answer includes a trust score. Prioritize manual review for:
* Low trust scores (answer may need more context)
* Questions outside your knowledge base coverage
* Answers that reference general knowledge vs. your specific docs
Your data sources can have labels (e.g., "security", "product", "legal"). When creating a Multi-Answer job, you can filter to only use sources with specific labels.
**Example:** You have 500 documents, but for a security questionnaire, you filter to only "security" labeled sources. The AI will only reference your SOC 2 report and security policies — not product marketing docs.
This ensures answers are grounded in the right documents.
***
## Next Steps
Add the documents your Multi-Answer jobs will reference
Best practices for preparing Excel files
Customize how your Guru generates answers
Track answer quality and usage patterns