> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gurubase.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Gurubase

> Hallucination-resistant AI agents grounded in your own knowledge.

Gurubase turns your knowledge base into **AI agents you can actually trust**. Each agent (a "Guru") grounds every reply in your own data, cites the source, scores its own confidence, and refuses to answer when the context is weak. Beyond Q\&A, Gurus pull live data and take action across your tools via APIs, MCP, and sandboxed Python.

## Three Things Make a Guru Different

<CardGroup cols={3}>
  <Card title="Trust Layer" icon="shield-check" href="/guides/trust-layer">
    Every answer cited. Or refused. Trust score, source pills, and a policy-attached refusal when scope is broken.
  </Card>

  <Card title="Agentic Actions" icon="zap" href="/guides/actions">
    Not just Q\&A. Real work. Call your APIs, run Python, invoke MCP tools mid-conversation.
  </Card>

  <Card title="Deploy Everywhere" icon="share-2" href="/integrations/overview">
    One Guru. Every channel. Web widget, Slack, Discord, Microsoft Teams, Zendesk, Jira, GitHub, IDEs via MCP, and REST.
  </Card>
</CardGroup>

## How It Works

<Steps>
  <Step title="Ingest Your Data">
    Connect 10+ source types: websites, PDFs, GitHub, Zendesk, Jira, Confluence, Salesforce, Google Drive, Slack, YouTube, and more. Gurubase indexes everything into a unified knowledge base.
  </Step>

  <Step title="Train Your Guru">
    Gurubase processes and embeds your content, builds retrieval, and configures trust thresholds so your agent answers from your sources, with citations, or refuses when context is insufficient.
  </Step>

  <Step title="Add Live Actions">
    Wire up [Actions](/guides/actions) so your Guru can pull live data and take real steps. Connect [MCP servers](/guides/mcp-client) for third-party tools, or expose your Guru itself as an [MCP server](/guides/mcp-server) to coding assistants.
  </Step>

  <Step title="Deploy Everywhere">
    Ship the same Guru to your website, Slack, Discord, Microsoft Teams, Zendesk, Jira, GitHub, your API, or any MCP client. One source of truth across every channel where your users already work.
  </Step>
</Steps>

## Data Sources

Build a unified knowledge base from 10+ content sources:

<CardGroup cols={3}>
  <Card title="Websites" icon="globe" color="#000000" href="/guides/data-sources#website-indexing">
    Sitemap import or full site crawling
  </Card>

  <Card title="Documents" icon="file-text" color="#000000" href="/guides/data-sources#pdf-documents">
    PDFs, Word documents, Excel spreadsheets, and text files
  </Card>

  <Card title="GitHub" icon="https://mintcdn.com/gurubase/ENFv37kuSWqaNJ2T/logo/brands/github.svg?fit=max&auto=format&n=ENFv37kuSWqaNJ2T&q=85&s=1158fe3ac3b7bb44a56a6c149bae9859" href="/guides/data-sources#github" width="24" height="24" data-path="logo/brands/github.svg">
    Repositories and codebases
  </Card>

  <Card title="Zendesk" icon="https://mintcdn.com/gurubase/ENFv37kuSWqaNJ2T/logo/brands/zendesk.svg?fit=max&auto=format&n=ENFv37kuSWqaNJ2T&q=85&s=33b32237e39ad7f14e59b8ab45cb1622" href="/integrations/ingestion/zendesk" width="24" height="24" data-path="logo/brands/zendesk.svg">
    Tickets and help center articles
  </Card>

  <Card title="Confluence" icon="https://mintcdn.com/gurubase/ENFv37kuSWqaNJ2T/logo/brands/confluence.svg?fit=max&auto=format&n=ENFv37kuSWqaNJ2T&q=85&s=11311e59813a599d9b14f59f686ea93d" href="/integrations/ingestion/confluence" width="24" height="24" data-path="logo/brands/confluence.svg">
    Spaces and pages
  </Card>

  <Card title="Jira" icon="https://mintcdn.com/gurubase/ENFv37kuSWqaNJ2T/logo/brands/jira.svg?fit=max&auto=format&n=ENFv37kuSWqaNJ2T&q=85&s=3a0517170068d91783c7ceff90bd54c0" href="/integrations/ingestion/jira" width="24" height="24" data-path="logo/brands/jira.svg">
    Issues and project data
  </Card>

  <Card title="Salesforce" icon="https://mintcdn.com/gurubase/ENFv37kuSWqaNJ2T/logo/brands/salesforce.svg?fit=max&auto=format&n=ENFv37kuSWqaNJ2T&q=85&s=9d409d41fe37facd5ec6d272900790a4" href="/integrations/ingestion/salesforce" width="24" height="24" data-path="logo/brands/salesforce.svg">
    Knowledge articles and CRM content
  </Card>

  <Card title="Google Drive" icon="https://mintcdn.com/gurubase/ENFv37kuSWqaNJ2T/logo/brands/googledrive.svg?fit=max&auto=format&n=ENFv37kuSWqaNJ2T&q=85&s=a2bd8891402ebd029714922dff581547" href="/integrations/ingestion/google_drive" width="24" height="24" data-path="logo/brands/googledrive.svg">
    Docs, sheets, and files
  </Card>

  <Card title="Slack" icon="https://mintcdn.com/gurubase/ENFv37kuSWqaNJ2T/logo/brands/slack.svg?fit=max&auto=format&n=ENFv37kuSWqaNJ2T&q=85&s=f9abbe55843fa281c09a8a5d8f34232d" href="/integrations/ingestion/slack" width="24" height="24" data-path="logo/brands/slack.svg">
    Channel conversations and threads
  </Card>

  <Card title="YouTube" icon="https://mintcdn.com/gurubase/ENFv37kuSWqaNJ2T/logo/brands/youtube.svg?fit=max&auto=format&n=ENFv37kuSWqaNJ2T&q=85&s=a3cc0cd622c9e65b85ea13a959ec559c" href="/guides/data-sources#youtube-videos" width="24" height="24" data-path="logo/brands/youtube.svg">
    Video transcripts and tutorials
  </Card>
</CardGroup>

## Deployment Channels

Ship the same Guru wherever your users already work:

<CardGroup cols={3}>
  <Card title="Website Widget" icon="app-window" color="#000000" href="/integrations/bots/website-widget">
    Embed an "Ask AI" button on any website or documentation
  </Card>

  <Card title="Zendesk" icon="https://mintcdn.com/gurubase/ENFv37kuSWqaNJ2T/logo/brands/zendesk.svg?fit=max&auto=format&n=ENFv37kuSWqaNJ2T&q=85&s=33b32237e39ad7f14e59b8ab45cb1622" href="/integrations/bots/zendesk" width="24" height="24" data-path="logo/brands/zendesk.svg">
    AI copilot for support agents with ticket drafting and KB editing
  </Card>

  <Card title="Jira" icon="https://mintcdn.com/gurubase/ENFv37kuSWqaNJ2T/logo/brands/jira.svg?fit=max&auto=format&n=ENFv37kuSWqaNJ2T&q=85&s=3a0517170068d91783c7ceff90bd54c0" href="/integrations/bots/jira" width="24" height="24" data-path="logo/brands/jira.svg">
    AI-powered ticket responses directly in Jira issues
  </Card>

  <Card title="Slack" icon="https://mintcdn.com/gurubase/ENFv37kuSWqaNJ2T/logo/brands/slack.svg?fit=max&auto=format&n=ENFv37kuSWqaNJ2T&q=85&s=f9abbe55843fa281c09a8a5d8f34232d" href="/integrations/bots/slack" width="24" height="24" data-path="logo/brands/slack.svg">
    Answer questions directly in Slack channels
  </Card>

  <Card title="Discord" icon="https://mintcdn.com/gurubase/ENFv37kuSWqaNJ2T/logo/brands/discord.svg?fit=max&auto=format&n=ENFv37kuSWqaNJ2T&q=85&s=3eb6c56fb6496f20c926704409c8f26c" href="/integrations/bots/discord" width="24" height="24" data-path="logo/brands/discord.svg">
    Community support bot for Discord servers
  </Card>

  <Card title="Microsoft Teams" icon="https://mintcdn.com/gurubase/ENFv37kuSWqaNJ2T/logo/brands/microsoftteams.svg?fit=max&auto=format&n=ENFv37kuSWqaNJ2T&q=85&s=841360043a27c20dc430d36598c22836" href="/integrations/bots/teams" width="24" height="24" data-path="logo/brands/microsoftteams.svg">
    Answer questions in Teams 1-1 chats and channels
  </Card>

  <Card title="GitHub" icon="https://mintcdn.com/gurubase/ENFv37kuSWqaNJ2T/logo/brands/github.svg?fit=max&auto=format&n=ENFv37kuSWqaNJ2T&q=85&s=1158fe3ac3b7bb44a56a6c149bae9859" href="/integrations/bots/github" width="24" height="24" data-path="logo/brands/github.svg">
    Automated responses on GitHub issues
  </Card>

  <Card title="MCP" icon="plug" color="#000000" href="/guides/mcp-server">
    Expose your Guru to Claude Desktop, Claude Code, Cursor, and any MCP client
  </Card>

  <Card title="API" icon="code" color="#000000" href="/api-reference/introduction">
    Build custom integrations with our REST API
  </Card>
</CardGroup>

## Key Capabilities

<CardGroup cols={2}>
  <Card title="Trust Score + Citations" icon="shield-check" href="/guides/preventing-hallucinations">
    Every answer carries a confidence score and source citations. The Guru refuses when context is too weak.
  </Card>

  <Card title="Agentic Actions" icon="zap" href="/guides/actions">
    Pull live data and take action across SAP, Salesforce, Slack, Jira, GitHub, Stripe, or any REST API. Sandboxed Python, encrypted secrets, RBAC-aware.
  </Card>

  <Card title="MCP Native" icon="plug" href="/guides/mcp-server">
    Consume external MCP servers as tools, or expose your Guru as an MCP server to coding assistants and other MCP clients.
  </Card>

  <Card title="Smart Triage" icon="route" href="/guides/triage">
    Auto-classify incoming questions, gather missing context with clarifying prompts, and route to the right answer flow.
  </Card>

  <Card title="End-User Memory" icon="user" href="/guides/memory">
    Personalize answers across sessions with remembered end-user profiles passed in via your application.
  </Card>

  <Card title="Multi-Source RAG" icon="database" href="/guides/data-sources">
    Combine knowledge from 10+ source types into one cited, context-aware answer.
  </Card>

  <Card title="Real-Time Sync" icon="refresh-cw" href="/guides/data-sources#sitemap-sync-job">
    Scheduled reindexing keeps your knowledge base current as your sources change.
  </Card>

  <Card title="Analytics & Insights" icon="chart-line" href="/guides/analytics">
    Track usage, popular questions, sentiment, intent, and identify knowledge gaps.
  </Card>
</CardGroup>

## Built for Every Team

The same hallucination-resistant Guru, configured around each team's sources, channels, and refusal posture:

<AccordionGroup>
  <Accordion title="HR" icon="users">
    Answer policy questions, file leave requests, and surface benefits from your handbook, Confluence, and HRIS. Memory remembers each employee's plan and history across sessions.
  </Accordion>

  <Accordion title="IT Helpdesk" icon="wrench">
    Resolve VPN, access, and tooling tickets from runbooks, ticketing history, and live system checks. Actions reset passwords, request access, and open tickets without leaving the conversation.
  </Accordion>

  <Accordion title="Customer Support" icon="headset">
    Deflect repeat questions, draft replies from past tickets and KB articles, and escalate with full context. Deploy in Zendesk, web widget, Slack, Discord, and Microsoft Teams.
  </Accordion>

  <Accordion title="Engineering" icon="code">
    Help engineers find answers across runbooks, ADRs, GitHub, and Confluence. Expose your Guru as an MCP server so Claude Code, Cursor, and VS Code Copilot can query it inline.
  </Accordion>

  <Accordion title="Sales" icon="chart-line">
    Pull live deal status from Salesforce, draft re-engagement emails, and answer pricing or contract questions from your sales enablement library.
  </Accordion>

  <Accordion title="Legal & Compliance" icon="scale">
    Search across statutes, contracts, and internal policies with citations on every line. Refusals carry the policy attached so reviewers can audit why an answer wasn't given.
  </Accordion>

  <Accordion title="Finance" icon="landmark">
    Answer audit-trail questions, surface entries from finance systems, and refuse on anything outside scope. SOX and audit logs by design.
  </Accordion>
</AccordionGroup>

## Built for Every Industry

Different sectors carry different rules. Gurubase can be configured to honor each:

<CardGroup cols={3}>
  <Card title="Banking & Financial Services" icon="landmark">
    SOX-aligned audit trails, refusals tied to policy, PII masking on every answer
  </Card>

  <Card title="Government & Public Sector" icon="landmark">
    Air-gapped or on-prem deployment for IRS 1075, CJIS, and FedRAMP-style requirements
  </Card>

  <Card title="Healthcare" icon="heart-pulse">
    HIPAA-aware deployments with full audit logs and refusal posture for clinical scope
  </Card>

  <Card title="Education" icon="graduation-cap">
    FERPA-aligned answers from student records, policies, and academic documentation
  </Card>

  <Card title="Manufacturing" icon="factory">
    IATF and ISO documentation grounded with citations; live data via PLC / MES APIs
  </Card>

  <Card title="Retail" icon="store">
    PCI-conscious answers from order, inventory, and policy systems with action triggers
  </Card>

  <Card title="SaaS" icon="cloud">
    Customer-facing widgets, in-product docs, and Slack support agents on one Guru
  </Card>
</CardGroup>

## Getting Started

<CardGroup cols={2}>
  <Card title="Start with Gurubase Cloud" icon="cloud" href="https://app.gurubase.io">
    Get started immediately with our hosted platform - no setup required
  </Card>

  <Card title="Self-Hosted (Enterprise)" icon="server" href="/self-hosted">
    Deploy Gurubase in your VPC, air-gapped, or behind your SSO. Bring your own model. Zero data leaves.
  </Card>
</CardGroup>

## Next Steps

<CardGroup cols={3}>
  <Card title="Create Your First Guru" icon="wand-sparkles" href="/guides/create-guru">
    Step-by-step guide to building your AI agent
  </Card>

  <Card title="Add Data Sources" icon="database" href="/guides/data-sources">
    Learn how to ingest and manage your content
  </Card>

  <Card title="Deploy a Widget" icon="app-window" href="/integrations/bots/website-widget">
    Embed your Guru on your website
  </Card>
</CardGroup>