A Guru is an intelligent AI assistant that answers questions about specific topics based on the knowledge sources you provide. Transform your existing content into a powerful Q&A system that can support users, provide documentation assistance, and serve as an expert knowledge base.
Self-hosted installations are exclusively available under the Enterprise plan. To request access to the self-hosted package, please contact us at [email protected].
For enterprise self-hosted deployments, follow these steps to create your Guru:
Guru Name: Choose a descriptive, memorable name for your AI assistant
Guru Logo: Upload a logo image (PNG or JPEG format, maximum 1MB)
Topics: Add comma-separated topics that define your Guru’s expertise (e.g., “programming, microservices, containers”). This contextual information helps the AI provide more accurate, relevant responses
Build your Guru’s knowledge base by adding relevant content sources:
Websites: Add website URLs to index and answer questions about your website content. You can use sitemap import or crawl website to add multiple pages at once.
PDF Documents: Upload PDF files to index and answer questions about your documentation.
GitHub Repositories: Link your GitHub repositories to enable code-aware assistance and documentation.
Zendesk Tickets: Link your Zendesk tickets to enable support and answer questions about your Zendesk content.
Jira Issues: Link your Jira issues to enable support and answer questions about your Jira content.
YouTube Videos: Add YouTube video URLs to index and answer questions about your YouTube content. You can use channel import or playlist import to add multiple videos at once.
Confluence Documents: Add Confluence document URLs to index and answer questions about your Confluence content.
Excel Files: Upload Excel files to index and answer questions about your spreadsheet data.
Custom Text Snippets: Add custom text snippets to index and answer questions about your custom content
Keep your knowledge base current with regular updates:
Click the menu icon (⋮) next to any source
Select “Reindex” to fetch the latest content
The system will process updates and refresh your Guru’s knowledge base
Best Practice: Reindex sources regularly, especially for frequently updated websites and documentation. This ensures your Guru provides current, accurate information to users.