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Custom prompts allow you to customize your Guru’s responses, tone, and behavior on top of Gurubase’s fine-tuned prompts.

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Accessing Custom Prompts

To configure custom prompts:
  1. Go to your Guru’s edit page
  2. Expand the Advanced Settings section
  3. Find the Custom Prompt editor
You can start with predefined prompt templates, modify them, or write completely new ones.

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Writing Effective Prompts

If you want your Guru to answer a certain way, providing examples is highly effective. Simulate a question and answer pair, then include it in your prompt.
Enclose your examples with triple quotation marks """ for best results.
"""
Q: How do I reset my password?
A: To reset your password, click "Forgot Password" on the login page,
enter your email, and follow the link sent to your inbox.
"""
Use headings and bullet points instead of writing everything in a single paragraph. Well-structured prompts are easier for the AI to follow.
## Response Guidelines
- Keep answers concise
- Use bullet points for lists
- Include code examples when relevant
Avoid contradicting yourself. Your Guru can get confused with too many custom instructions, especially if they conflict with each other. Keep instructions clear and focused.
Instead of telling your Guru what NOT to do, specify what it should do instead.
Instead ofUse
”Don’t give long answers""Keep answers under 3 sentences"
"Don’t use technical jargon""Use simple, everyday language”
While fine-tuning your prompts, keep track of your attempts and results. This helps you understand what caused improvements or regressions.

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Trust Score Threshold

The trust score is a percentage (0-100%) that measures how confident your Guru is in its answer based on the relevance of retrieved sources. The threshold determines the minimum score required before providing an answer. When the trust score falls below the threshold, your Guru will refuse to answer and display: “[Guru Name] doesn’t have enough data as a source to generate a reliable answer for this question.”
Domain TypeRecommended ThresholdRationale
Healthcare, Finance, Legal70-80%Regulated industries where accuracy is critical
Technical Documentation50-60%Standard documentation and support use cases
General FAQs, Education40-50%More flexibility acceptable, broader coverage
The trust score threshold is configured on a per-Guru basis. Contact us to adjust the threshold for your Guru.

Preventing Hallucinations

Learn how trust scores prevent inaccurate answers

Edit Answer

Manually correct and improve AI-generated answers