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Gurubase turns your knowledge base into AI agents you can actually trust. Each agent (a “Guru”) grounds every reply in your own data, cites the source, scores its own confidence, and refuses to answer when the context is weak. Beyond Q&A, Gurus pull live data and take action across your tools via APIs, MCP, and sandboxed Python.

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Three Things Make a Guru Different

Trust Layer

Every answer cited. Or refused. Trust score, source pills, and a policy-attached refusal when scope is broken.

Agentic Actions

Not just Q&A. Real work. Call your APIs, run Python, invoke MCP tools mid-conversation.

Deploy Everywhere

One Guru. Every channel. Web widget, Slack, Discord, Microsoft Teams, Zendesk, Jira, GitHub, IDEs via MCP, and REST.

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How It Works

1

Ingest Your Data

Connect 10+ source types: websites, PDFs, GitHub, Zendesk, Jira, Confluence, Salesforce, Google Drive, Slack, YouTube, and more. Gurubase indexes everything into a unified knowledge base.
2

Train Your Guru

Gurubase processes and embeds your content, builds retrieval, and configures trust thresholds so your agent answers from your sources, with citations, or refuses when context is insufficient.
3

Add Live Actions

Wire up Actions so your Guru can pull live data and take real steps. Connect MCP servers for third-party tools, or expose your Guru itself as an MCP server to coding assistants.
4

Deploy Everywhere

Ship the same Guru to your website, Slack, Discord, Microsoft Teams, Zendesk, Jira, GitHub, your API, or any MCP client. One source of truth across every channel where your users already work.

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Data Sources

Build a unified knowledge base from 10+ content sources:

Websites

Sitemap import or full site crawling

Documents

PDFs, Word documents, Excel spreadsheets, and text files

GitHub

Repositories and codebases

Zendesk

Tickets and help center articles

Confluence

Spaces and pages

Jira

Issues and project data

Salesforce

Knowledge articles and CRM content

Google Drive

Docs, sheets, and files

Slack

Channel conversations and threads

YouTube

Video transcripts and tutorials

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Deployment Channels

Ship the same Guru wherever your users already work:

Website Widget

Embed an “Ask AI” button on any website or documentation

Zendesk

AI copilot for support agents with ticket drafting and KB editing

Jira

AI-powered ticket responses directly in Jira issues

Slack

Answer questions directly in Slack channels

Discord

Community support bot for Discord servers

Microsoft Teams

Answer questions in Teams 1-1 chats and channels

GitHub

Automated responses on GitHub issues

MCP

Expose your Guru to Claude Desktop, Claude Code, Cursor, and any MCP client

API

Build custom integrations with our REST API

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Key Capabilities

Trust Score + Citations

Every answer carries a confidence score and source citations. The Guru refuses when context is too weak.

Agentic Actions

Pull live data and take action across SAP, Salesforce, Slack, Jira, GitHub, Stripe, or any REST API. Sandboxed Python, encrypted secrets, RBAC-aware.

MCP Native

Consume external MCP servers as tools, or expose your Guru as an MCP server to coding assistants and other MCP clients.

Smart Triage

Auto-classify incoming questions, gather missing context with clarifying prompts, and route to the right answer flow.

End-User Memory

Personalize answers across sessions with remembered end-user profiles passed in via your application.

Multi-Source RAG

Combine knowledge from 10+ source types into one cited, context-aware answer.

Real-Time Sync

Scheduled reindexing keeps your knowledge base current as your sources change.

Analytics & Insights

Track usage, popular questions, sentiment, intent, and identify knowledge gaps.

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Built for Every Team

The same hallucination-resistant Guru, configured around each team’s sources, channels, and refusal posture:
Answer policy questions, file leave requests, and surface benefits from your handbook, Confluence, and HRIS. Memory remembers each employee’s plan and history across sessions.
Resolve VPN, access, and tooling tickets from runbooks, ticketing history, and live system checks. Actions reset passwords, request access, and open tickets without leaving the conversation.
Deflect repeat questions, draft replies from past tickets and KB articles, and escalate with full context. Deploy in Zendesk, web widget, Slack, Discord, and Microsoft Teams.
Help engineers find answers across runbooks, ADRs, GitHub, and Confluence. Expose your Guru as an MCP server so Claude Code, Cursor, and VS Code Copilot can query it inline.
Pull live deal status from Salesforce, draft re-engagement emails, and answer pricing or contract questions from your sales enablement library.
Answer audit-trail questions, surface entries from finance systems, and refuse on anything outside scope. SOX and audit logs by design.

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Built for Every Industry

Different sectors carry different rules. Gurubase can be configured to honor each:

Banking & Financial Services

SOX-aligned audit trails, refusals tied to policy, PII masking on every answer

Government & Public Sector

Air-gapped or on-prem deployment for IRS 1075, CJIS, and FedRAMP-style requirements

Healthcare

HIPAA-aware deployments with full audit logs and refusal posture for clinical scope

Education

FERPA-aligned answers from student records, policies, and academic documentation

Manufacturing

IATF and ISO documentation grounded with citations; live data via PLC / MES APIs

Retail

PCI-conscious answers from order, inventory, and policy systems with action triggers

SaaS

Customer-facing widgets, in-product docs, and Slack support agents on one Guru

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Getting Started

Start with Gurubase Cloud

Get started immediately with our hosted platform - no setup required

Self-Hosted (Enterprise)

Deploy Gurubase in your VPC, air-gapped, or behind your SSO. Bring your own model. Zero data leaves.

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Next Steps

Create Your First Guru

Step-by-step guide to building your AI agent

Add Data Sources

Learn how to ingest and manage your content

Deploy a Widget

Embed your Guru on your website