How It Works
Ingest Your Data
Connect your existing content sources - websites, documents, tickets, code repositories, and more. Gurubase indexes everything into a unified knowledge base.
Train Your Guru
Gurubase’s AI engine processes your content, understanding context, relationships, and domain-specific knowledge to provide accurate answers.
Data Sources
Ingest content from multiple sources to build a comprehensive knowledge base:Websites
Sitemap import or full site crawling
Documents
PDFs, Excel spreadsheets, and text files
Zendesk
Tickets and help center articles
GitHub
Repositories and codebases
Confluence
Spaces and pages
YouTube
Video transcripts and tutorials
Jira
Issues and project data
Slack
Channel conversations and threads
Google Drive
Docs, sheets, and files
Deployment Channels
Deploy your Guru wherever your users need assistance:Website Widget
Embed an “Ask AI” button on any website or documentation
Zendesk
AI copilot for support agents with ticket drafting and KB editing
Jira
AI-powered ticket responses directly in Jira issues
Slack
Answer questions directly in Slack channels
Discord
Community support bot for Discord servers
GitHub
Automated responses on GitHub issues
API
Build custom integrations with our REST API
Key Features
AI Trust Score
Every answer includes a confidence score and source citations to minimize hallucinations
Multi-Source RAG
Combine knowledge from multiple sources for comprehensive, context-aware answers
Real-Time Sync
Automatic updates keep your knowledge base current with scheduled syncing
Analytics & Insights
Track usage, popular questions, and identify knowledge gaps
Use Cases
Customer Support
Customer Support
Reduce ticket resolution time by giving support agents instant access to answers from your knowledge base, past tickets, and documentation. Deploy in Zendesk for a seamless workflow.
Developer Documentation
Developer Documentation
Help developers find answers quickly with an AI that understands your codebase, API docs, and technical content. Embed directly in your docs site.
Internal Knowledge Base
Internal Knowledge Base
Make institutional knowledge accessible to your team. Ingest Confluence, Slack, and internal docs so employees can find answers without interrupting colleagues.
Community Support
Community Support
Scale community support with Discord and GitHub bots that answer common questions 24/7, freeing maintainers to focus on development.
Getting Started
Start with Gurubase Cloud
Get started immediately with our hosted platform - no setup required
Self-Hosted (Enterprise)
Deploy Gurubase on your own infrastructure with full data control