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Upload an Excel file with questions, get AI-generated answers for all of them. Multi-Answer Jobs process hundreds of questions in minutes, using your Guru’s knowledge base to provide accurate, source-backed responses.

Why Multi-Answer?

RFP Response

Complete 100+ vendor questionnaires in hours instead of weeks

Security Questionnaires

Answer SOC 2, ISO 27001, and vendor security assessments at scale

Compliance Audits

Handle GDPR, HIPAA, PCI-DSS questionnaires with consistent answers

Due Diligence

Respond to investor or M&A questionnaires quickly

Real-World Use Cases

The problem: Your sales team receives a 150-question RFP with a 1-week deadline. Manually researching and writing each answer takes days.With Multi-Answer:
  1. Export the RFP questions to Excel
  2. Upload to Multi-Answer Jobs
  3. Get draft answers in minutes, backed by your 100+ real customer RFP documents, playbooks, and product docs
  4. Review, refine, and submit
Result: RFP response time reduced from 5 days to 1 hour.
The problem: Enterprise customers send security questionnaires (SOC 2, VSA, CAIQ) with 200+ questions. Your security team is overwhelmed.With Multi-Answer:
  1. Upload your security policies, SOC 2 report, and compliance docs as data sources
  2. Import the customer’s questionnaire
  3. Generate answers that reference your actual policies
  4. Security team reviews instead of writes from scratch
Result: Security questionnaire turnaround reduced by 80%.
The problem: During fundraising or M&A, you receive extensive due diligence questionnaires covering legal, financial, and technical details.With Multi-Answer:
  1. Upload relevant internal documentation
  2. Process the due diligence questionnaire
  3. Get consistent, accurate answers across all categories
  4. Legal/finance teams review and approve
Result: Due diligence response completed in days instead of weeks.
The problem: You want to test if your knowledge base can answer the most common customer questions accurately.With Multi-Answer:
  1. Export your top 100 support questions
  2. Run them through Multi-Answer
  3. Review trust scores and identify gaps
  4. Add missing content to your knowledge base
Result: Proactively identify and fix KB gaps before customers hit them.

Getting Started

Empty Multi-Answer Jobs State
When you first access Multi-Answer Jobs, you’ll see an empty state. Click “Create a Job” to begin.

Creating a Multi-Answer Job

The job creation process consists of five configuration steps, followed by validation and job creation.

Step 1: Upload Excel File

Upload Excel File
Upload your Excel file (.xlsx format). Click “Select File” to choose your document containing the questions you want to process.

Step 2: Select Sheet

Select Sheet
If your Excel file contains multiple sheets, select which sheet contains the questions you want to process.

Step 3: Select Header Row

Select Header Row
Click on the row that contains your column headers. Typically row 1, but you can select any row with column labels.

Step 4: Select Question Column

Select Question Column
Click on the column header (e.g., column A) to designate it as the question column. All rows below the header row will be processed as questions.

Step 5: Select Answer Columns

Select Answer Columns
Select one or more columns where generated answers should be placed. You can select multiple columns to generate different answer variations for each question.
Ignore Rows Configuration

Step 6: Configure Answer Instructions

Answer Configuration

Column-Specific Instructions (Optional)

Each answer column can have custom instructions.

General Instruction (Optional)

Provide general instructions that apply to all answers across all columns for consistent tone, style, or context.

Filter by Sources/Labels (Optional)

Configure filters to limit which data sources or labels should be used when generating answers.

Step 7: Ignore Rows

Mark specific rows to be ignored during processing. Useful for skipping test questions, examples, or invalid entries. Instructions: Click or drag on ROWS to mark them as ignored.
Ignore Rows Step 1
Ignore Rows Step 2
The job summary shows how many rows have been ignored, and these rows will be excluded from processing.

Validation

Ignore Rows Step 3
Before creating the job, Gurubase automatically validates your configuration. You can also manually trigger it by clicking “Validate”. The validation shows:
  • Total Questions: Number of questions that will be processed (excluding ignored rows)
  • Answers to Generate: Total number of answers (questions × answer columns)
  • Answers to Skip: If answer columns are filled for some rows, they will be skipped.
  • Answer Column Breakdown: Shows how many answers will be generated per column
Green progress bars indicate all planned answers are ready. Once validation is successful, click “Create Job” to start processing.

Managing Ongoing Jobs

Jobs that are currently processing appear in the jobs table.

List

Ongoing Jobs List
View all processing jobs with their status, progress percentage, total rows, and creation details. Click “View Details” to see more information.

Details

Ongoing Job Details
Monitor job progress with:
  • Progress Bar: Visual indicator showing completion percentage
  • Summary Cards: Total questions, processed count, failed count, and remaining count
  • Configuration: Sheet, header row, question column, answer columns, and instructions
  • Rows Table: Status, question preview, trust score, and links to view full details
Use the search field to find specific questions within the job.

Managing Finished Jobs

Completed jobs show “COMPLETED” status and allow you to review results and download them.

List

Finished Jobs List
View all completed jobs with their status, 100% progress, and completion details. Use the download icon to export results.

Details

Finished Job Details
Review completed jobs with:
  • Download Result: Export the Excel file with generated answers
  • Summary Cards: Total questions, processed count, failed count (if any)
  • Results Table: Complete list of processed questions with status, trust scores, and links to view full answers
Use the search functionality to find specific questions within completed jobs.

Tips for Best Results

Multi-Answer quality depends on your data sources. Before running large questionnaires:
  • Upload relevant policies, documentation, and product specs
  • Ensure your SOC 2 report, security policies, and compliance docs are indexed
  • Test a few sample questions first to verify coverage
Different answer columns can have different instructions:
  • Column B: “Answer in 1-2 sentences, formal tone”
  • Column C: “Provide detailed answer with specific policy references”
  • Column D: “Yes/No only, with brief justification”
This lets you generate multiple answer formats in a single job.
Each answer includes a trust score. Prioritize manual review for:
  • Low trust scores (answer may need more context)
  • Questions outside your knowledge base coverage
  • Answers that reference general knowledge vs. your specific docs
Your data sources can have labels (e.g., “security”, “product”, “legal”). When creating a Multi-Answer job, you can filter to only use sources with specific labels.Example: You have 500 documents, but for a security questionnaire, you filter to only “security” labeled sources. The AI will only reference your SOC 2 report and security policies — not product marketing docs.This ensures answers are grounded in the right documents.

Next Steps