What we hold
The page lists each kind of record attached to your account and how many of each there are: questions you asked, conversations, API keys, gurus you maintain, emails we sent you, and your account record itself.Download a copy
Download produces a single JSON file containing all of it. JSON is a structured, commonly used, machine-readable format, so the file can be read by another service as well as by you. The file also carries the information that has to travel with a copy of your data: why it is processed and on what legal basis, who receives it, which of those are outside the EEA and under what safeguard, how long each kind of record is kept, where the data came from, and what your other rights are. Alongside it is the list of what would survive an account deletion, and why, so you can see that before deciding.Delete your account
Delete removes your account and the personal data attached to it. To confirm, type your own email address; there is no single-click path to it. Deletion is permanent. Download your data first if you want to keep a copy. Your login goes with it. The sign-in account held by our identity provider is deleted in the same step, so the email address, name and picture it stored are removed and the credentials no longer work. If any part of this fails, nothing is deleted at all and you can try again, rather than being left half deleted. Files you uploaded go with it. Images, log files and documents you attached to a question are removed from storage, not just unlinked, along with the spreadsheets from any bulk answer runs you started. A few records are kept and detached from you rather than deleted:- Questions and conversations stay with the guru that answered them, as its owner’s content and analytics history, with your account link and any identifiers removed.
- Billing and usage records are kept for the statutory accounting period.
- Emails we sent you keep the fact and time of sending, without the address.